At Resolvio Technologies, accessible from resolviotechnologies.com, prioritizing the privacy and security of our users' data is fundamental. This Privacy Policy details how we collect, use, and protect your information when you use our SaaS platforms, mobile applications, and AI-powered solutions.

1. Information We Collect

We collect information to provide better services to our users. The types of personal information we may collect include:

• Account Information: Name, email address, password, and contact details provided during registration.
• Usage Data: Information about how you interact with our services, including log data, technical metrics, feature usage, and device information.
• Payment Data: Billing information processed securely by our third-party payment providers (e.g., Stripe, PayPal). We do not store full credit card details on our servers.
• User Content: Data, text, images, or other materials you upload or generate while using our SaaS and AI tools.

2. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide, maintain, and improve our services and algorithms.
• Process transactions and send related billing information.
• Authenticate users and secure our platforms against unauthorized access and fraud.
• Analyze usage trends to develop new features and enhance user experience.
• Communicate with you regarding updates, security alerts, and customer support.

3. Data Sharing and Third Parties

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party vendors (e.g., cloud hosting, payment processors, analytics tools) who assist us in operating our business and are bound by strict confidentiality agreements.
• Legal Requirements: To comply with applicable laws, regulations, or valid legal requests, and to protect the rights, property, or safety of Resolvio Technologies, our users, or others.

4. Data Security & Retention

We implement industry-standard encryption, firewalls, and secure access protocols to protect your data. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon account deletion, user data is securely erased or anonymized within our standard retention cycle.

5. Your Rights

Depending on your location (e.g., GDPR or CCPA requirements), you may have the right to access, update, export, or delete your personal information. If you wish to exercise any of these rights, please contact us at contact@resolviotechnologies.com.